Hours: 9:00am - 5:00pm.  Virtual and in-person services. Evening & weekend appointments available on request.

519-265-8033

admin@jettpsychologicalservices.com

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Frequently Asked Questions

What kinds of issues do you help with?

We have experience working with a wide range of mental health concerns.

  • PTSD related to first responder work
  • Proactive approaches to mental health care for first responders
  • Sport performance issues for athletes, coaches, and staff
  • Military trauma
  • Recovery from injury (including brain injury)
  • Depression
  • Anxiety
  • Stress management
  • Addiction
  • Grief
  • Couples counselling

Many of our clients are first responders, military veterans, or athletes. We also work with adolescents and adults presenting with a variety of concerns.

We are not currently taking on clients for family counselling. We are unable to complete psychoeducational assessments (including assessments for ADHD) or provide therapy to individuals seeking services following a motor vehicle accident.

What are your fees?

Fees for a 50-minute therapy session are consistent with professional fee guidelines and range from $165 to $240 per session. The exact fee depends on the nature of the service as well as the training and experience of the clinician or mental health professional providing the service. The fee will be discussed with you prior to your first session.

Most extended health companies cover our services. If you have insurance through work that covers dental visits, you likely have coverage for mental health services. Please check with your insurance company if you have questions about your coverage.

Our services are not covered by OHIP.

How soon can I be seen?

If we are a good fit for you (based on your concerns and our availability), we will book your first session within two weeks to one month depending on the therapist.

If we are unable to work with you, we will provide you with information for other providers who may be a better fit or may be able to meet with you sooner.

Do you hold sessions virtually and in-person?

Yes, we are currently offering in-person, virtual video sessions or sessions by phone depending on the preference of the client.

Do you do direct billing?

Yes, we directly bill to most major extended health insurers.

For clients participating in services covered by WSIB, Veterans Affairs Canada, Game Plan, or long-term disability, we do direct billing.

For billing questions, please do not hesitate to contact our office directly.

Beyond individual therapy and couples therapy, what services do you provide?

We are pleased to offer a wide range of services to meet the needs of our community. We provide:

  • Assessment and treatment for retired and active military personnel (through Veterans Affairs Canada and Canadian Armed Forces)
  • In-person and virtual mental health training sessions for first responders, sports teams, and health teams
  • Sport performance and mental health intervention for athletes, coaches, and staff