Frequently Asked Questions

We have experience working with a wide range of concerns.

• Anxiety
• Sport performance issues
• Trauma
• Troubles adjusting to change or stress
• Recovery from injury (including brain injury)
• Depression

Many of our clients are first responders, military veterans, or athletes.

We are not currently taking on clients for family counselling. We are unable to complete psychoeducational assessments (including assessments for ADHD) or provide therapy to individuals seeking services following a motor vehicle accident.

Fees for a 50-minute therapy session are consistent with professional fee guidelines and range from $120 to $225 per session. The exact fee depends on the nature of the service as well as the training and experience of the clinician providing the service. The fee will be discussed with you prior to your first session.

Most extended health companies cover our services. If you have insurance through work that covers dental visits, you likely have coverage for mental health services. Please check with your insurance company if you have questions about your coverage. Our services are not covered by OHIP.

We do not directly bill to extended health companies. Following your payment, we will provide you with a receipt for you to submit for reimbursement by your insurer.

For clients participating in services covered by WSIB, Veterans Affairs Canada, Game Plan, or long-term disability, we do direct billing.

If we are a good fit for you (based on your concerns and our availability), we will book your first session within one month. If we are unable to work with you, we will provide you with information for other providers who may be a better fit or may be able to meet with you sooner.

We are gradually opening our doors right now for existing clients and hope to be able to welcome new clients into the office in the near future with appropriate COVID-19 measures in place. We are currently offering either virtual video sessions or sessions by phone depending on the preference of the client.